Privacy Policy

Introduction

Piogate Solutions ("we," "us," or "our") values your privacy. This policy explains how we collect, use, share, and safeguard your data when you use our services, including:

Software development and ICT consulting
Cloud-based SaaS platforms
Web / Mobile applications
Training programs and certification systems
Website: www.piogatesolution.com

By using our services, you agree to the practices described in this policy.

Information We Collect

Personal Information

We may collect the following data categories:

Clients and Students: Name, contact details, organization name, payment information
Job Applicants: CVs, work experience, technical qualifications
Platform Users: Email, login credentials, device data, IP address

Technical and Usage Data

Software activity logs (e.g., API usage, access timestamps)
Mobile app usage metrics and crash reports
Learning management system data: progress, quizzes, certifications

How We Use Your Data

Purposes	Examples
Service Delivery	Providing consulting, SaaS, web/mobile access, training services
Communication	Support responses, alerts, updates, feedback requests
Analytics	Performance optimization, user behavior tracking
Legal Obligations	Regulatory compliance, fraud detection, contract enforcement

Data Retention

We keep data only as long as necessary for legitimate purposes:

Training Records: 3 years after program completion
Client Projects: 5 years post-engagement
Mobile/SaaS Usage Logs: 18 months for diagnostics and support
Website Analytics: 12 months (aggregated thereafter)

You may request early deletion (see Section 7).

Cookie and Tracking Technologies

Our platforms use cookies and similar tools to:

Monitor traffic (e.g., Google Analytics)
Remember session preferences
Support personalization and content delivery

Control Options:Adjust browser settings or use our consent manager on the website.

SaaS and Mobile App Disclosures

When using Piogate Solutions' SaaS platforms or web/mobile apps:

User data (login credentials, interaction logs, preferences) is securely stored on cloud servers
Web/Mobile apps may request permissions for device-specific functions (e.g., storage or camera)
Crash and error reporting tools (e.g., Sentry, Firebase) may collect anonymized usage data

We follow secure coding practices and maintain strict access control on all backend systems

Your Rights

In line with the NDPA and GDPR (if applicable), you may:

Request access, correction, or deletion of your personal data
Withdraw previously granted consent
Object to processing or request data portabilit
Opt out of marketing communications

Data Security

We use technical and organizational measures to ensure data protection, including:

TLS/SSL encryption for all web and app data transmission
Secure authentication and role-based access
Regular penetration testing and cloud infrastructure monitoring
Encrypted backups and failover systems for disaster recovery

Cross-Border Data Transfers

Standard Contractual Clauses (SCCs)
Data processing addenda with vendors
Adequacy decisions under GDPR (where applicable)

By using our services, you consent to such cross-border transfers where necessary.

Data Processing Agreement (DPA)

For enterprise clients, a formal Data Processing Agreement can be executed to outline:

The scope and purpose of processing
Confidentiality and subprocessor obligations
Technical and organizational measures
Audit rights and breach notification timelines

Our standard DPA complies with NDPA and GDPR standards. Clients may request a copy at privacy@piogatesolution.com.

Policy Updates

We may revise this policy to reflect regulatory or service changes. Updated versions will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of the updated terms.

Contact Us

Email: info@piogatesolution.com

Office: Optimist House, Omorinu Avenue, Along School, Lufuwape, Ogun State, Nigeria

Phone: +2348022568055